Privacy Policy | brisk-wheel

Introduction

brisk-wheel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage our services.

We are based in the United Kingdom and process data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

When you contact us or engage our services, we may collect:

Name and contact information (email address, postal address)
Information about your inquiry or the services you're interested in
Financial information you choose to share for consulting purposes
Payment information when you purchase services
Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect:

Technical information such as IP address, browser type, and device information
Usage data including pages visited, time spent on pages, and navigation paths
Information collected through cookies (see our Cookies Policy for details)

How We Use Your Information

We use collected information for the following purposes:

Service Delivery: To provide the financial education and consulting services you've engaged
Communication: To respond to your inquiries and communicate about services
Business Operations: To process payments, maintain records, and manage our business
Improvement: To understand how our website is used and improve our services
Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Contractual Necessity: Processing necessary to fulfill our service agreement with you
Consent: Where you've given explicit consent for specific processing activities
Legitimate Interests: For business operations where our interests don't override your rights
Legal Obligations: To comply with laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share information only in these circumstances:

Service Providers: With trusted third parties who assist in operating our business (payment processors, email services) under strict confidentiality agreements
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, sale, or transfer of business assets
With Your Consent: When you've explicitly authorized sharing

We ensure any third parties we work with maintain appropriate data protection standards.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission
Secure storage systems with access controls
Regular security assessments and updates
Staff training on data protection practices

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

The nature of the information
Why we collected it
Legal or regulatory requirements

Client service records are typically retained for seven years following the conclusion of services to meet professional and tax requirements. Website usage data is generally retained for shorter periods.

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

Access: Request copies of your personal data
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your data in certain circumstances
Restriction: Request limitation of processing in specific situations
Portability: Receive your data in a structured, commonly used format
Object: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We'll respond within one month of receiving your request.

Cookies and Tracking

Our website uses cookies and similar technologies. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we've inadvertently collected information from a child, please contact us immediately.

International Transfers

Your information is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Address: 47 Clerkenwell Road, London EC1M 5RS, United Kingdom

Complaints

If you're concerned about how we've handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk